Shipping policy
Shipping Policy
Last Updated: October 9, 2026
Thank you for shopping with us! We are committed to delivering your orders safely and as quickly as possible.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped on Sundays or public holidays.
During sales, promotions, or busy periods, processing times may be slightly longer.
2. Shipping & Delivery Times
Estimated delivery times are as follows:
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Within Pakistan: 3–7 business days.
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International Shipping: 7–15 business days, where available.
Please note that delivery times are estimates and may vary depending on your location, courier services, weather conditions, and other unforeseen circumstances.
3. Shipping Charges
Shipping charges are calculated at checkout, where applicable. Any free shipping offers will be clearly displayed on our website or during checkout.
4. Order Tracking
Once your order has been shipped, you may receive a shipping confirmation and tracking details via email, SMS, or WhatsApp, where available.
You can use the tracking information provided to check your order's delivery status.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping addresses and contact details at checkout.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information. Please contact us as soon as possible if you need to correct your address.
6. Delayed or Lost Packages
While we do our best to ensure timely delivery, delays may occur due to courier issues, public holidays, weather conditions, or other circumstances beyond our control.
If your order has not arrived within the estimated delivery period, please contact our customer support team for assistance.
7. Cash on Delivery (COD)
Cash on Delivery may be available for eligible orders within Pakistan. If this option is available, payment must be made to the courier at the time of delivery.
8. Damaged or Missing Items
If your order arrives damaged or contains missing items, please contact us within 48 hours of delivery. Include your order number and clear photographs of the package and items so we can assist you.
9. Contact Us
If you have any questions about our shipping policy or your order, please contact us through the contact details provided on our website.
Thank you for shopping with us!